Privacy Policy

Grenadier Homes Privacy Policy

The following provisions (our “Privacy Policy”) set forth Your Privacy Rights with respect to this website. This website is owned and operated by Grenadier Homes, Inc. and/or its affiliates. You may contact us at: Grenadier Homes Inc., 5000 Quorum Drive, Suite 555 Dallas TX 75254. By accessing or using this website, you signify your acceptance of the provisions of the Privacy Policy.

Collection of Information Online

Grenadier Homes Inc. respects the privacy of every individual and is committed to managing information about you responsibly. Grenadier Homes, Inc. (hereafter referred to as “Grenadier Homes”) understands the need to safeguard sensitive information that you have provided, and we will continue to handle your personal information with the same delicacy and honesty that we have throughout our company history. Grenadier Homes attempts to minimize the information it collects to that which it believes is necessary in providing products, services and other opportunities that may be of interest to current and prospective home buyers.

In an effort to make the home buying process simpler and more enjoyable, Grenadier Homes solicits general information regarding your home buying needs and preferences. We collect information when you interact with Grenadier Homes online, for example, from your visits to and use of our website, from your e-mail correspondence to us, from your online responses to us and from anything else that you post online, for example on Social Media pages, such as Facebook®. The information we collect may be combined with information obtained from other sources.

  • Sales Information and Information Regarding Our Homes and Communities. If you request information about our homes or communities, we collect the information you provide, including the identity of the home and community, your name, address, phone numbers and e-mail address.
  • Customer Service and General Inquiries Regarding Your Current Grenadier Home. If you submit a warranty request, have a customer service question or other question regarding your current home, we collect the information you provide, including the nature of the warranty request, identity of your community, name, address, phone numbers and e-mail address.
  • Job Postings. If you submit a job application, we collect the information you provide, including your name, address, phone numbers, e-mail address, general information regarding your position of interest, employment history, education, special skills, and personal references.
  • Information from Other Parties. We may collect or purchase information from other parties, for example marketing companies. If you have responded to or interacted with third parties who share your information with us, we collect the information the third party provides to us, including your e-mail address.
  • Social Media. We may collect information from Social Media websites (for example, Facebook®) upon which Grenadier Homes maintains a page. If you submit or post information on a Social Media website, we collect the information you provide, including your e-mail address.
  • Automated Information. We have automated means of collecting information from you when you visit our website or interact with us on the Internet. Our purpose for collecting such information is to allow user-friendly visits to our website, to inform us of activity concerning our website and to support our marketing efforts. We collect the domain from which you accessed the Internet, the date and time you accessed the website, any referring website or IP associated with that website, the pages you visit on our website or third-party sites, the length of time spent on our website and individual pages, browser type or version, and your Internet service provider.
  • Cookies and Beacons. “Cookies” are small data files that a website places on your computer. We use cookies to recognize you when you use or return to our website and to allow you to store your login information between site visits. You may elect to eliminate the use of cookies through your own browser. If you elect to eliminate the use of cookies, your ability to use our website may be adversely affected. “Beacons” are small files embedded in web pages. We use beacons and other tracking technology to allow us to track web page visits and online behavior.

How We Use Information We Collect Online

Grenadier Homes will use and disclose the information we collect online for any lawful purpose we deem appropriate, including, without limitation, to fulfill your requests, to answer your questions, and to support direct marketing and other opportunities of Grenadier Homes and third parties as described below. In this regard, we may contact you by e-mail, postal mail, text message, social media, telephone or other means regarding our products, services, and promotions. Unless required otherwise by law, Grenadier Homes will treat all information that you share with us whether shared online, obtained by Grenadier Homes from you, in person or derived by us as a result of your visit to or use of our website as non-confidential and non-proprietary. Grenadier Homes will utilize such information in accordance with this Privacy Policy. If you use or visit our website or submit to us or post any content on our website or our Social Media pages, you agree that, with respect to such content Grenadier Homes is granted an unlimited, non-exclusive, world-wide, non-revocable, perpetual license to use, reproduce, duplicate, transmit, display, publish, create derivative works, sublicense and perform any such information for any purpose whatsoever including marketing and you agree to hold us harmless with respect thereto.

Categories of third parties with whom we share information we collect online: Grenadier Homes discloses the information we collect online without notice to you to the following categories of third parties:

  • Subcontractors and Service Providers. If you are a Grenadier homeowner or prospective homeowner, we share your information with our subcontractors, service providers and developers of communities (for example, electricians, painters, land developers and telecom providers) in response to your warranty or customer service requests and to provide services to you and our other homeowners. We may share your information with service providers who perform services on our behalf, such as sending marketing communications to you, performing surveys of our customers, managing our customer information, or performing analysis for us.
  • Legal Requirements. We share your information with third parties, including law enforcement, in response to legal process and to investigate, prevent, or take action regarding illegal, suspicious, or fraudulent activities involving the website, you or us.
  • Storage. We share your information with third parties for the purpose of helping us gather, store and maintain online data.

Process for review and to request changes to personal information collected online: Grenadier Homes has no process for consumers who use or visit our website to review and request changes to their personal information that is collected online by Grenadier Homes.

E-mail and Text Message Opt-in

Visitors to our site who submit contact requests ‘opt-in’ to receive email and text message follow-ups from the appropriate Team Member(s). Visitors who subscribe to our email and text message updates are also opting in to receive email and text message follow ups from appropriate Team Members.

At any time, you may unsubscribe or ‘opt-out’ from receiving further emails and text messages by following the unsubscribe link at the bottom of email messages, by forwarding the email to [email protected] with the word “remove” in the subject line or replying to a text message from us with the word “STOP”.

We take commercially reasonable security measures to protect against unauthorized access to, or unauthorized alteration, disclosure, or destruction of your personal information that you share, and we collect and store. Your mobile information will not be shared with unaffiliated third parties for marketing or promotional purposes, unless you have consented to sharing such information, you have entered into a transaction for which the information is shared in order to facilitate the transaction, or some other legal obligation requires that the information be shared.

California Privacy Rights

If you are a California consumer, you have certain rights with respect to the collection, use, transfer, and processing of your “personal information,” as defined by the California Consumer Privacy Act (CCPA). We reserve the right to limit these rights, where permitted, under applicable law, including where your identity cannot be reasonably verified or to the extent your rights adversely affect and freedoms to others. To exercise any of the rights below, please contact us via the contact information below. Only you or a person registered with the California Secretary of State that you authorize to act on your behalf may make a verifiable consumer request for your personal information.

Individual Rights

Right to Know About Personal Information Collected, Disclosed, or Sold

You have the right to request that Grenadier Homes disclose the personal information it collects, uses, and discloses about you to third parties. There are two types of Right to Know requests you can make:

  1. Right to Know (Abbreviated Request): If you make a Right to Know (Abbreviated Request), you will receive the following information about you:
    1. Category of personal information collected in the past twelve months
    2. Categories of sources from which that information was collected,
    3. The business or commercial purpose(s) for which the information was collected,
    4. The categories of third parties with whom personal information has been shared, and
    5. The business or commercial purpose for which Grenadier Homes sold or disclosed the category of personal information.
  2. Right to know (Specific Pieces of Information Request): If you make a Right to Know (Specific Pieces of Information Request), you will receive the following information about you:
    1. Specific pieces of personal information collected about you.

This information will be provided to you free of charge, unless Grenadier Homes determines that your request is manifestly unfounded or excessive. You may request this information twice in a 12-month period. This right is subject to certain exceptions. If you submit a request that is subject to an exception, we will alert you of this when you submit your request.

Right to Opt-out of the Sale of Information

California consumers have the right to opt-out of the sale of personal information by a business that sells personal information. Grenadier Homes does not sell any personal information from California consumers.

Changes to Our Privacy Policy

Grenadier Homes reserves the right to change this Privacy Policy, from time to time, without advance notice to you. Grenadier Homes will notify you of changes to this Privacy Policy by updating the Privacy Policy on our website and providing a notice of the date on which the update was made.

Links to Other Sites

We may provide links, through advertisements or otherwise, to other websites. Those sites may have their own privacy policies. We are not responsible for their content or privacy policies. Please visit those sites to review their privacy policies.

Information from Children

Our website contains general information not directed towards children. We do not knowingly collect information from children under the age of 13. Children under the age of 13 should not use this website, and we encourage parents to supervise their children while online.