Warranty Information

Our goal is to deliver a high-quality home that is both functional and beautiful. Because a home is one of the few products that is still made by hand, and because it takes many hands to build a home, there are lots of opportunities for something to go awry. We do our very best to minimize mistakes, but we also have a plan to resolve any issues that may arise. Our Warranty Service team is available to address those issues.

Use the form below to submit a service request. You will receive an acknowledgement within 48 hours of your submission so you know it is in our system.

We offer a 1-2-10 Express Limited Home Warranty as described below:

  • We transfer all manufacturers’ warranties to you at closing
  • We provide one year workmanship and materials coverage in accordance with the Express Limited Home Warranty
  • Delivery systems for the mechanical components are covered for two years
    • Air Conditioning Ducting
    • Electrical Wiring
    • Plumbing Pipes
  • Structural components are covered for a full ten years from the date you close on your home
    • Foundation System
    • Roof Framing System
    • Load Bearing Walls

Please refer to the actual warranty document for specific details about all of the coverages.